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Rowan Francois, CHRP, is a seasoned professional in onboarding and implementation, currently serving as Senior Manager at EcoOnline Global since September 2019, specializing in environmental health and safety software solutions. Prior experience includes significant roles at Morneau Shepell, including Senior Benefits Analyst, where expertise in client management, software implementation, and payroll administration was demonstrated. Rowan's background also encompasses academic support and leadership roles at the University of Waterloo, alongside journalism and youth program facilitation experiences, showcasing a well-rounded skill set in communication, project management, and client success strategies. Rowan holds a Bachelor of Arts with Honours in Psychology, and a minor in Human Resource Management and Speech Communication from the University of Waterloo.