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Alan Faller has over 17 years of work experience in various roles related to quality assurance and technical support.

Alan most recently worked at eConsult Health as a Service Content Engineer, responsible for ensuring the quality of content and performing engineering tasks. Prior to that, they worked as a Quality Assurance Analyst at the same company.

Before joining eConsult Health, Alan worked at Serra QA Ltd as a QA/Content Engineer, where they focused on quality assurance and content engineering.

Alan spent a significant portion of their career at 15below as a QA Technician. In this role, they served as a senior test analyst, responsible for testing the company's customer notification solutions for airlines, rail operators, and travel agencies worldwide. Alan had a broad focus, ranging from performance testing of infrastructure to delivering detailed notifications to customers.

Earlier in their career, Alan worked at The Digital Property Group as a QA Technician, where they developed and applied automated and manual test processes. Alan was also responsible for testing support applications in web, network, and desktop environments. Additionally, they served as a Technical Helpdesk Manager at the same company.

Prior to that, Alan worked at FindaProperty.com as a Technical Helpdesk Analyst, providing technical support for customer data applications, data feeds, website issues, and desktop support within the company.

Overall, Alan Faller has a strong background in quality assurance, content engineering, and technical support, with experience in a variety of industries.

Alan Faller attended the University of Sussex from 1985 to 1990, where they earned a Bachelor of Science degree in Experimental Psychology. Prior to that, their education history includes attending St Simon Stock in Maidstone, although specific details such as start and end years, degree, and field of study are not provided. Additionally, Alan Faller has obtained an ISEB Foundation certification, but details regarding the institution and the year of attainment are not available.