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Carlo Alivo is a seasoned professional with extensive experience in workforce management and operations across several companies. Currently serving as the Transaction Certificate Officer at ECOCERT Group since April 2023, Carlo previously held the position of Business Operations & Workforce Management Lead at Evie.ai, where responsibilities included quality monitoring, research, and analysis of operational efficiencies. Previous roles include Digital Manager at Schedult, Head of Internationalization at TRUSTEDNAMES, and various positions at Qualfon/Center Partners, where Carlo excelled in workforce management coordination and analysis. Carlo holds a Bachelor of Science in Computer Science from Cebu Institute of Technology, achieved in 2007.