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Kay Robson is an experienced operations professional with over three decades of expertise in various leadership roles. Currently serving as the Director of Group Operations and Head of Operations at ECO since 2013, Kay has previously held the position of Head of Operations at Gainshare Ltd and Mailcom. Earlier career milestones include roles as Operations Manager and Team Manager at Spark Response, as well as multiple positions at 2Touch, including Client Account Manager and Team Manager. Kay's extensive background demonstrates a strong commitment to operational excellence and team leadership across diverse industries.