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Mischa Pintchiouk is an accomplished professional with extensive experience in customer analytics and sales operations. Currently serving as Chief Customer Officer at Echoes, Mischa previously held key positions at CA Technologies, including Global Head of Customer Analytics and Sr. Director of Revenue Ops, focusing on Sales & Marketing Analytics, Global Sales Operations, and Portfolio Management in the Office of the COO. Mischa's career also includes research experience at Shell in Vietnam and board membership for Outgoing Exchange at AIESEC in Amsterdam. Educational qualifications include a Master’s Degree in Business Analytics & Big Data from IE Business School and a Bachelor's degree in Business Administration & Technology from Vrije Universiteit Amsterdam.