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Hannah McDonnell is a Customer Service Operations Specialist at EBS since February 2022, with a comprehensive background in customer service roles across various industries. Prior experience includes positions as a Customer Operations Specialist at EBS d.a.c. and Executive Assistant at Enterprise Ireland. Hannah's earlier roles include Customer Service Agent at My Little Angel Ldt, Retail Sales Associate at Miniso, and Skilled Pottery Assistant at Paul Maloney Pottery, showcasing a strong foundation in customer service, teamwork, and time management. Additionally, Hannah has experience in the restaurant industry, having worked as a Bar Waitress at The Castle Tavern and a Waitress at Eddie Rockets. Educational qualifications encompass a Bachelor of Arts in Ceramic Arts and Ceramics, along with multiple certificates in customer support and office administration.