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Heather Thibodeau has a wide range of experience in various data science and leadership roles within companies such as eBay, Kroger, dunnhumby, The Nielsen Company, IHS Automotive, and Transmap Corporation. Heather has led the strategy for creating personalized customer experiences across digital properties and worked closely with executive leadership to influence strategic direction and deliver stakeholder needs. With a background in data analysis and product research, Heather has established customer science-driven thinking in various business units and successfully led pilot programs in different countries.