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Erick Gatchalian is an experienced System Administrator at eBay since July 2015, managing over 7,000 thin clients and maintaining 3,300 Windows Server 2016 systems. Key responsibilities include enhancing the Citrix environment for remote work during the pandemic, patching numerous Citrix PVS images to meet security requirements, and improving operational efficiency through proactive management and monitoring tools. Prior to eBay, Gatchalian was a Club Member at Toastmasters International, focusing on public speaking and leadership skills, and completed an intensive IT Trainee program with Year Up, gaining expertise in IT troubleshooting, network security, and web design. Gatchalian holds a degree from Foothill College, earned between 2011 and 2015.