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Emmanuel Bagaglia is the Chief Customer Experience Officer for EasyVista. Bagaglia previously worked with Sierra Wireless for 19 years where he served in various global leadership roles, spanning across the entire service customers lifecycle, starting from pre-sales, through implementation and onboarding, to adoption and expansion. He has also worked for Nokia and LivaNova, where he served as a software engineer and project manager. He has a proven history of developing value-based customer retention strategies and is focused on bringing his skills to proactively ensure EasyVista customers continually achieve their desired outcome throughout their journey with EasyVista, in a scalable fashion.