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Vicky Routley is an experienced professional in e-commerce and digital management, currently serving as CRO Manager at easyJet since March 2023. Previous roles include Ecommerce Manager and Digital Analyst at RSA, Scrum Master at UnderwriteMe, and Senior Scrum Master at Virgin Holidays, where Vicky became a Certified Scrum Master in 2019, enhancing leadership and agile practices within web development teams. Vicky’s career began with a focus on online trading and e-commerce strategies across various companies, starting from web and social media roles at Elstead Chiropractic Clinic to responsibilities as E-Commerce Executive at LC Energy. Vicky holds a Level 5 Diploma in Leadership & Management from the Institute of Leadership and Management and a Bachelor's degree in Media Communications from Bath Spa University.