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Eric Mai is a seasoned professional in digital product management, currently serving as Head of Digital Product at easyJet since November 2019, where responsibility includes overseeing the entire customer digital experience across web and mobile platforms. Prior to easyJet, Eric held the position of Head of Product Management at Thomas Cook, achieving significant increases in conversion rates and revenue through e-commerce platform enhancements. Eric's extensive background includes leadership roles at Samsung Electronics, Vodafone, Myspace, Yahoo! Europe, and Fanscape, with a focus on product development, marketing strategies, and cross-functional collaboration. Academic credentials include a Bachelor of Arts in Psychology from the University of California, Berkeley.