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Natasha Simpson is an experienced Service Delivery Case Management Officer at Eastleigh Borough Council, where responsibilities include managing Disabled Facilities grants from referral to payment, alongside conducting financial assessments and eligibility checks. Natasha has a background in customer service, serving as the first point of contact for council inquiries and previously as a Customer Service Representative for PSP Worldwide Logistics and an Office Administrator at Connells. Natasha holds an NVQ Level 2 in Business Administration and Management from Eastleigh College, earned between 2008 and 2010.