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Mark Dalyai is a seasoned operations management professional with extensive experience in the dental industry. Currently serving as the Manager of Specialty Services at Eastern Dental since April 2022, Mark supports operational management across 20 dental office locations, focusing on vendor relations, contract negotiations, and treatment coordination. Previous roles include Operations Management Consultant at Abra Health, where Mark implemented a patient recall management software, and Regional Manager at Nuva Smile, overseeing multiple offices to enhance efficiency and patient care. Mark's earlier experience includes a significant tenure as Executive Director of Operations at Eastern Periodontic Associates, where operational oversight and financial management were key responsibilities. Mark holds associate degrees in Business Administration and Applied Science, Criminal Justice from Middlesex College.