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Francesca Rouse has extensive experience in customer service, account management, and sales across various industries. Currently serving as a Membership Services Adviser at East Midlands Chamber since October 2002, Francesca has supported numerous businesses in Derbyshire, Nottinghamshire, and Leicestershire by facilitating access to departmental resources and expertise. Prior roles include Account Relationship Manager at CCS Media Limited, where Francesca managed a portfolio of IT clients, a Sales Consultant at British Gas focusing on retail sales, and an Optical Assistant at Boots Opticians responsible for customer care and sales in the optical sector. Earlier experience includes retail sales at The Windsmoor Group and Tomkats Children's Wear, where Francesca combined design and production management skills.