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Susan Shaw has over two decades of experience in the banking industry, demonstrating significant leadership and business development skills. Currently serving as the Business Development Manager at East Cambridge Savings Bank since October 2022, Susan has prior experience as a Branch Manager at both Northern Bank (June 2018 - September 2022) and Eastern Bank (2014 - June 2018). Additionally, Susan held a managerial position at Citizens Bank from February 2002 to October 2014, showcasing a strong background in branch operations and management.