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Regina Damaceno Conway is an experienced sales assistant with a diverse background in customer service, particularly in the book retail industry. Currently employed at Eason & Son Ltd since July 2019, Regina provides book advice and arranges sales items. Prior experience includes positions at Dubray Bookshop, Martins Fontes Bookshop, and Livraria Cultura, where Regina developed skills in customer relationship management and inventory procurement. In addition to retail work, Regina has experience as a tour guide, customer account manager, and call center supervisor, showcasing strong organizational and communication abilities. Regina holds a Bachelor's degree in Business Administration and Management from CCT College Dublin and a Technician degree in Interior Design from Senac São Paulo.