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Heather Zahara has a comprehensive background in various roles related to consumer services, quality assurance, fraud operations, and compliance. With experience in leading teams, providing guidance, and ensuring adherence to industry standards, Heather has a proven track record of effectively managing risk, investigating fraudulent activities, and delivering exceptional customer service. Through their tenure at Early Warning®, PayPal, JPMorgan Chase & Co., and Bank of America, Heather has demonstrated strong analytical skills, attention to detail, and outstanding communication abilities.