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Hanna P. is an experienced manager in customer administration and operations, currently serving as Manager of Customer Administration at Early Warning® since February 2022. Previously, Hanna held several supervisory roles including Consumer Services Supervisor and Supervisor of Fraud Operations at Early Warning®, as well as Manager of Client Support at ADP from June 2021 to January 2022. Hanna's background includes extensive experience at John Hancock Investment Management in operations management and customer service, where responsibilities included supervising teams and managing customer interactions. Additionally, Hanna has experience in behavioral health interventions and has demonstrated leadership in educational settings, holding roles such as Secretary of the Undergraduate Student Government and Orientation Advisor. Education includes a Bachelor's degree in Marine Sciences from the University of New England and an M.B.A. from Southern New Hampshire University.