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Wayne Hathway is a seasoned professional with extensive experience in sales performance and continuous improvement across various roles at E.ON, beginning in January 2006 and progressing to the position of Performance and Insight Senior Analyst since February 2017. In this role, Wayne has driven significant enhancements in sales processes and compliance, particularly through the development of 'Call quality and Compliance' initiatives. Previous roles at E.ON included Continuous Improvement Manager and Sales Delivery Manager, focusing on efficiency and performance optimization. Earlier experience includes positions as Direct Sales Support Manager and Marketing Analyst, supported by a Bachelor of Science (BSc) degree in Management Sciences from Loughborough University.