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Toshi Shibata is an experienced retail operations analyst and planner currently employed at Dyson since September 2017, where responsibilities include coaching a team of Dyson Experts, ensuring exceptional consumer interactions, building strong customer relationships, and leveraging analytical skills to identify growth opportunities. Toshi has also held various leadership roles, including National Team Lead and Territory Sales Manager, focusing on training retail associates, managing in-store branding compliance, and monitoring inventory levels. Prior to Dyson, Toshi worked at London Drugs in multiple managerial capacities from December 2013 to September 2017 and served as a Sales and Leasing Consultant at Three Point Motors for a brief period. Toshi's career began at London Drugs from June 2005 to August 2013, primarily in sales supervision and customer service roles.