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Mrunal Sharma is a skilled professional with extensive experience in the field of delivery and functional consulting, currently serving as the Delivery Head and Dynamics 365 CRM Functional Consultant at DynaTech Systems since February 2019. Proficient in D365 Sales, Customer Service, Field Service, Marketing, and HR, Mrunal has demonstrated expertise in implementing effective solutions across various sectors. Prior to this role, Mrunal completed an internship as a Marketing Executive at Bonafide Research in mid-2018. Educational achievements include a Master of Business Administration in Marketing from Dharmsinh Desai University, pursued from 2017 to 2019, and a Bachelor's degree in Mechanical Engineering from Babaria Institute, completed in 2017.