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Franziska Schiffer has worked in customer service and customer support roles for a range of companies, starting from Groupon in 2011 to their current position as Leitung Kundenservice at Dussmann das KulturKaufhaus GmbH. With a background in Kauffrau Groß und Außenhandel from Oberstufenzentrum, Franziska has gained experience as a Senior Service Agent, Teamleiterin Kundenberatung, and Service Delivery Lead in various companies such as BillPay GmbH, Klarna, and CHECK24 Vergleichsportal.