Customer Experience and Operations
About
The Customer Experience and Operations team at Duroflex plays a pivotal role in ensuring exceptional service and seamless operational efficiency. This team is dedicated to enhancing customer satisfaction by addressing inquiries, resolving issues, and implementing feedback to improve the overall experience. Additionally, they oversee quality control processes and streamline operations to maintain Duroflex’s commitment to innovation and excellence in sleep solutions. Through their efforts, they help uphold the brand's reputation as India's leading mattress expert.