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Annette McFarlane has extensive experience in customer service and management across various industries. Currently serving as a Technical Customer Service representative at both Durex Products Inc. and Weir Minerals since 2015, Annette has developed strong technical skills. Previous roles include Assistant Manager at Holiday Stationstore, where multitasking and community knowledge were essential, and Office Manager at SC Heating and Air Conditioning, responsible for clerical tasks. Additionally, as a Client Services Coordinator at the Legal Aid Society of Minneapolis, Annette conducted in-depth client interviews and trained law students. Annette holds a Bachelor's degree in Health/Health Care Administration/Management from the University of Phoenix.