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Nathalie Gison is a seasoned professional with extensive experience in business support and customer service. Currently serving as a Business Support Analyst at dss+ since September 2019, Nathalie previously held positions at DuPonT Sustainable Solutions as a CSR from March 2015 to August 2019, and at Starkey Hearing Technologies as a Customer Service representative from October 2014 to March 2015. Nathalie's career began at NB Power, where from October 1999 to January 2014, Nathalie worked as a Product Specialist Assistant-Analyst and Customer Care Representative, managing escalated customer inquiries, analyzing insurance claims, and providing support to contractors while ensuring compliance with policies and safety standards.