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Monica Chang has a diverse work experience in various roles and industries. Monica is currently working as a Senior Product Designer at Duolingo. Prior to this, they co-founded and served as the Chief Design Officer at Muladhara Flo, where they designed and produced a breathing device to reduce anxiety and generated significant revenue. Monica has also worked as a HCI + Design Researcher at the Human-Computer Interaction Institute at Carnegie Mellon University and as a Product Designer at Rivian. Monica has experience in leading product design teams and has worked on projects with Microsoft Research and the Mobile Sensing and Health Institute. Monica has also held roles in product development management at STORQ and Z-PLY CORP, where they contributed to the development of various product lines for well-known brands.

Monica Chang has a Master's degree in Human Computer Interaction from the CMU Human-Computer Interaction Institute. Monica also holds a Bachelor of Fine Arts (BFA) degree in Fashion/Apparel Design from the Parsons School of Design - The New School. In addition to their academic degrees, Monica has obtained additional certifications, including a certification in Human's Subject Research - IRB - Social & Behavioral Research (Refresher) from CITI Program, A Division of BRANY, obtained in October 2020. Monica has also completed a UserTesting Partnered Course, although the specific details of the institution and the date of completion are not provided.