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Kamal Joshi has a significant amount of work experience in the IT support field. Kamal started their career at Hanson Building Products as an Application Support Analyst, where they focused on tasks related to HP3000 systems. After gaining experience in this role, they moved on to Local World Media as an IT Helpdesk Analyst, providing support for up to 8000 users worldwide. During this time, they worked with various newspaper titles to maintain a dynamic IT service. Currently, Kamal is employed at Dunelm, where they have held several positions, including IT Service Desk Analyst, Senior IT Service Support Analyst, Tech Service Support Analyst, and currently as Service Support Lead. In their most recent role at Dunelm, they provide IT support for various departments and locations within the company.

Kamal Joshi's education history indicates that they pursued a degree in Information Technology. From 1994 to 1996, they attended De Montfort University, where they obtained an HND in computing. Later, from 1996 to 1998, Kamal Joshi continued their studies at the same university and earned a BSc Hons in Computing. Both degrees provided him with a solid foundation in the field of Information Technology.