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Colin Whitehead is an experienced customer service specialist with a strong background in various industries. Currently working at Dunelm as a Customer Service Specialist since March 2020, Colin previously held positions as a BT Sales Advisor at Interact CC, a Customer Service Advisor at SMS Plc., and a Warehouse Operative at Whistl UK Ltd. Notable experience also includes serving as a Customer Service Advisor at Hoovercandy, where responsibilities included managing customer complaints and booking engineer repairs, and as a Customer Advisor at E.ON, advising clients on energy tariffs. Colin's career began with a role as a finance case worker at the Child Support Agency, investigating claims and setting payment plans. Educational qualifications include an I.T ECDL degree from learndirect and secondary education from Harper Green School.