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John Pardalis has a diverse work experience in the financial services industry. John most recently served as the Director of Retail Support Services at DUCA Financial Services Credit Union Ltd. Prior to that, they held the position of Senior Manager and Manager in the same department.

Before joining DUCA, John worked at Tangerine for a significant period. During their time at Tangerine, they held various leadership roles such as Senior Manager of Projects - Physical Distribution, Senior Manager of the Leadership Development Program, Head of Client Acquisition, Sales & Service, Senior Lending Manager, and Direct Associate, Team Leader & Call Centre Manager. In these roles, they demonstrated their ability to lead teams, achieve strategic goals, and deliver results.

Overall, John Pardalis has extensive experience in retail support services, leadership development, client acquisition, and mortgage management.

John Pardalis attended the University of Toronto from 1995 to 1999, where they obtained a Bachelor of Arts (BA) degree. In 2007, they enrolled in the Schulich School of Business at York University, where they studied Strategic Management for a year. In 2008, they completed the ING Direct Business Management Program. In 2017, John Pardalis attended the Ivey Business School at Western University for a brief period, focusing on Leading with Business Analytics.