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Eida Elnajjar is an experienced customer service professional currently serving as a Customer Care Executive at Dubai Media City since 2011, focusing on client interactions and customer satisfaction. Prior to this role, Eida worked as a Customer Service Executive at Standard Chartered Bank from January 2008 to December 2010, where responsibilities included addressing customer issues and problem-solving. Eida holds a Master of Business Administration in Sales, Distribution, and Marketing Operations from the American University of Sharjah (2010-2012) and a Bachelor's degree in Accounting and Business/Management from Kings Dubai (2008-2010).