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Mohamed Samy Amir has extensive experience in retail management and customer service, currently serving as a Team Leader at the Manar Mall Store for du since January 2017, where leadership of a team of 20 agents is a key responsibility. Previous roles include Team Leader at Sharjah City Center Store and Shift in Charge at Hamdan Store in Abu Dhabi, alongside a foundational position as a Retail Agent at Hamdan Store. Prior to joining du, Mohamed Samy Amir worked as a Customer Service Advisor at Vodafone Egypt from April 2014 to January 2017. Educational qualifications include a Bachelor of Science in Management Information Systems from Alexandria University and ongoing studies in Business Administration and Management at Harvard Business School.