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Lily Garcia is a Technical Support Engineer at DT One, a position held since October 2016, previously serving as a Quality Assurance Test Analyst at Consisa-Tigo for a 6-month project in Tigo El Salvador where the focus involved system functionality analysis and error identification. Prior experience includes working as a Customer Service Representative at Sykes Enterprises, Inc. for Hotels.com and Metlife Auto and Home insurance from 2013 to January 2015. Lily holds an Engineerā€™s Degree in Computer Science from University Francisco Gavidia, obtained in 2017, and an English Certificate from American School.