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Shiva Bhola is an experienced Business Analyst currently working at DSW Zorgverzekeraar and Sogeti, specializing in agile environments and business analysis methodologies. With a comprehensive background that includes roles at Rijksdienst voor Ondernemend Nederland, RD Multiservices, and Knab, Shiva has developed expertise in project management, requirements management, process analysis, and data analysis. Educationally, Shiva holds a Master of Science in International Supply Chain Management and a Bachelor of Science in Business Administration, complemented by minors in internal communication and change management.