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Megan Benson is an experienced ticketing and customer service professional with a strong background in the entertainment and sports industries. Currently serving as Ticketing Manager at Drum Corps International since October 2013, Megan is responsible for box office settlements, managing a team of 22 staff members, and utilizing the ShoWare Ticketing System for events across the U.S. Previous roles include Merchandise Manager at Live Nation Entertainment, where Megan handled merchandise financial settlements, and Business Services Manager for Indiana Ice Hockey, overseeing customer service and financial audits. Educational qualifications include an Associate of Science in Human Services from Ivy Tech Community College, with prior studies at the University of Southern Indiana.