Layne Rasmussen is a Technical Implementation Consultant at Droplet since September 2021, specializing in technical solutions. Previously, Layne served as a Customer Success Manager at MyTime, focusing on training and consulting for SMB and Enterprise accounts on a cloud-based platform, enhancing customer engagement, and collaborating with product and sales teams. Layne's experience includes managing accounts at Qualtrics, where responsibilities included lead mining and consulting on research services, as well as supporting sales operations. Early career roles involved sales and customer relations in pest control services at Alterra Pest Control and Vantage Marketing. Layne holds a Bachelor of Science in Business Administration and Management from Brigham Young University - Idaho and a Full Stack Web Development Certificate from the University of Utah and DevPoint Labs.