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Joseph McCormick has gained significant experience in the field of information technology, starting as a Help Desk Tier II at DCNC, Inc., before moving on to roles such as Data Center Technician/NOC Tech at Zayo Group, Service Desk Analyst at the State of Colorado, and Help Desk Support Tier II at Charles Taylor Communications. Currently, Joseph is serving as a Senior Manager at Driven Brands Inc. where Joseph excels in delegating tasks, overseeing projects, and resolving complaints efficiently. With an Associate of Arts degree in Computer and Information Systems Security/Information Assurance, Joseph has a strong foundation in IT and a proven track record of delivering exceptional customer service and technical support.