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Efrain Norberto Avalos has been working in the IT field since 2011. Efrain Norberto began their career as a Shift Manager at Taco Bell in 2011. In 2017, they moved on to Shark Byte Systems Inc as a Computer Support Technician (Manager). In 2019, they joined Signify Health as a Cloud Ops Engineer and Alert Operation Engineer. Most recently, in 2023, they began working as a DevOps Engineer II at DriveCentric.

Efrain Norberto Avalos has a diverse education history. In 2015, they obtained an Associate's degree in Electromechanical Engineering from CUNY New York City College of Technology. In 2017, they completed IT Support Specialist training from Per Scholas. In 2019, they completed a Computer Engineering technology degree from CUNY New York City College of Technology. Additionally, they have obtained several certifications, including CompTIA A+ and Network+ in 2017, Fundamentals Certification and Search Mastery Certification from Sumo Logic in 2019, and Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS) in 2023.