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Ruxanda Lavric

Customer Service Support Specialist at Drip

Ruxanda Lavric has a diverse work experience spanning multiple industries. They most recently worked at Drip as a Customer Support Manager, starting in July 2022. Prior to that, they worked at Rinascente in a role focused on Customer Service Inbound & E-commerce from June 2020 to October 2021. They also served as an Office Manager at SCS Concept Group from February 2019 to May 2020.

In 2018, Ruxanda held two positions. They worked as a Sales Associate at OVS S.p.A. from August 2018 to February 2019 and as a Receptionist & Showroom Manager at DoDo Jewels from February 2018 to July 2018.

Their work experience also includes serving as an Assistant Project Manager at Talent Garden from September 2017 to February 2018 and as a Shop Assistant at OTTANTATRE Shop from March 2017 to February 2018.

Additionally, Ruxanda worked as an Entertainment Consultant at Unik Entertainment from February 2015 to February 2017 and as a Hostess & Brand Ambassador for The Coca-Cola Company during EXPO2015, from May 2015 to October 2015.

In the earlier years of their career, Ruxanda held various roles in hospitality and front desk management, including Highlight & Front Desk Hostess and Promotion & Engagement work from November 2011 to October 2015.

Overall, Ruxanda Lavric has gained extensive experience in customer support, office management, sales, project management, and hospitality throughout their work history.

Ruxanda Lavric has a diverse education history. Ruxanda started their academic journey in 2008, attending Liceo linguistico "Mihai Eminescu" in Chisinau, Moldova, where they completed their Languages and Literature High School Diploma. Ruxanda then pursued higher education at Università degli Studi di Milano from 2011 to 2014, obtaining a 1° livello - Laurea L degree in Comunicazione e Società (Communication and Society). Later, in 2019-2020, they attended BCM Scuola Europea di Estetica, Massaggio e Trucco in Milan, Italy, specializing in Make-Up Artistry.

In addition to their formal education, Ruxanda has acquired several certifications to enhance their skills. In May 2022, they obtained certifications in Customer Service: Problem Solving and Troubleshooting, Customer Service: Serving Customers Through Chat and Text, and IT Service Desk: Customer Service Fundamentals from LinkedIn. These certifications reflect their commitment to professional development and their interest in customer service and IT support.

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