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Vince K. has accumulated extensive experience in customer success management, technical support, and operations across various organizations. As Manager of Customer Success at DreamHost since February 2015, Vince K. led the expansion of the Customer Experience team, enhancing customer satisfaction and addressing product-related issues. Previous roles at DreamHost include Customer Success Analyst and Technical Support Project Coordinator. In addition to contributions in the tech sector, Vince K. co-founded Project:VISION, Inc., a nonprofit organization focused on youth development in Chicago. Prior experience includes operations management at Iron Mountain and roles in technical support and systems administration at several companies, including Pax Clearing Corporation and Ernst & Young.