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Morgan Hickey is a seasoned professional in customer success management with extensive experience in the Software as a Service (SaaS) industry. Currently serving as a SaaS Customer Success Manager at Drata since February 2022, Morgan previously held a similar role at BurnAlong, where effective onboarding and customer engagement strategies were implemented. Prior roles include Outside Sales Representative at Cintas, Territory Sales Manager at Exeltis, and Recruiter at TEKsystems. Morgan holds a Bachelor’s Degree in Kinesiology and Exercise Science from The University of Alabama, complemented by education at Coastal Carolina University.