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Iryna Borysova is a skilled Business Process Analyst at Dragons Lake since November 2022, with extensive experience in customer success, process management, and operational efficiency. Prior roles include Customer Success Manager and Business Process Manager at Creative Quarter, where responsibilities encompassed relationship building, process improvement, and Jira administration. Iryna's background also includes positions in administrative roles, community management, and talent acquisition across various organizations, showcasing a strong foundation in finance and operations management since obtaining a Master's degree in Finance from Donetsk National University. Additional educational pursuits include recent training at UCU Business School and YappiCorporate.