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Francesca D'Arienzo is an accomplished professional with a strong background in customer experience management and marketing. Currently serving as Strategic Customer Initiatives Manager at DraftKings Inc., Francesca has held various roles including Project Manager and Customer Service Team Lead, effectively managing a team of 18 associates and enhancing training methods. As a Business Owner of Virtual Footprint Marketing, Francesca oversees customer account management and social media strategies. Previous experience includes positions as Office Manager at Fine Interiors and AlterEco Painting, as well as Shift Supervisor at Jones Feed & Tack and Assistant Manager at Styles For Less, Inc. Francesca holds a Bachelor of Science in Marketing from the University of Nevada-Las Vegas.