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Renay Swartz is an experienced professional currently serving as a D365 Finance Systems Analyst at Dr. Martens plc since December 2020, with prior expertise as an MS Dynamics AX Finance Consultant at Solitech from February 2017 to December 2020, focusing on finance model implementations for Dynamics AX 2012. Renay also held the position of Service Improvement Manager at Probate from August 2013 to February 2017, where responsibilities included managing Customer Relations, Training, and Quality teams to enhance customer service and drive continual improvement across processes and technology. Renay is dedicated to balancing customer needs with business requirements while fostering team accountability and motivation. Education was obtained at Merebank Secondary.