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Kailah Zambrano has a diverse work experience spanning multiple industries. Kailah began their career in 2002 at ACAC Fitness & Wellness Center, where they held various roles including Kids Zone Team Member, Pool Side Cafe Team Member, and later became a Member Services Team Member. In 2008, they interned at The Event Company as an Event Planning Intern. Kailah then moved on to ACAC Fitness & Wellness Center again in 2009, this time as a Marketing Intern. Following that, they joined CAHG in 2010 as a Client Service Manager. In 2013, they joined WebMD as an Associate Account Manager and later advanced to the role of Account Manager and then Senior Account Manager. Kailah'smost recent position is at Doximity, where they started as a Client Services Manager in 2018 and was later promoted to Senior Client Services Manager in April 2021.

Kailah Zambrano attended Roanoke College from 2006 to 2007, but did not obtain a degree or specify a field of study. Kailah then transferred to Clemson University, where they pursued a Bachelor of Science degree in Marketing from 2007 to 2010. In terms of additional certifications, Kailah obtained the "Productivity Tips: Taking Control of Email" certification from LinkedIn in April 2020 and the "Proven Tips for Managing Your Time" certification from LinkedIn in January 2020.