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Holly Spooner is a seasoned professional with a strong background in customer operations and management. Currently serving as a Senior Customer Operations Executive at Downing since December 2021, Holly has previously held roles including Customer Operations Executive at the same company and Customer Service Staff at the London Borough of Havering from July 2020 to December 2021. Holly's early experience includes working as a Customer Assistant at Tesco from December 2015 to September 2021. Holly holds a Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services from the University of Essex, awarded in 2020.