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Emma Volk is an experienced professional currently serving as a Ladies Apparel Selling Specialist at Dillard's Inc. since August 2023, where expertise in fashion and customer relationship management enhances customer satisfaction and increases repeat business. Previously, Emma held the position of Accounts Receivable Clerk at Dot Foods since September 2018, providing training and reconciliation skills to optimize financial processes. Other roles include a Marketing Intern at IES Abroad, focusing on enhancing online presence through compelling content and consumer research, and a Merchandise Chair for Tri Sigma National Sorority, where Emma created a tailored apparel assortment. Educational achievements include pursuing a Bachelor's degree in Fashion/Apparel Design at the University of Missouri-Columbia. Additional experience as a Hostess at Hagel 1891 and involvement in an arts development challenge at the university further reflect Emma's commitment to customer service and design.