Chrysilios Vassiliou is a seasoned professional in CRM consulting with extensive experience in business analysis, project management, and system design. Currently serving as a Senior CRM Consultant at Dot.Cy since February 2017, Chrysilios leads business analysis sessions, documents requirements, and models solutions using Dynamics CRM while also providing guidance to development teams. Prior roles include Business Solutions Consultant at Supernova Consulting Ltd, where Chrysilios collaborated with clients to translate business needs into system designs, and ERP Implementation/Support Executive at Synthesis Software Ltd, focusing on ERP systems. Early career experiences at Alpha Bank Cy encompassed customer service and loan processing. Chrysilios holds a Bachelor of Science in Business Administration from the University at Albany, an MBA in Finance from Intercollege, and a diploma from the American Institute of Banking.