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Sathish Kumar is a Senior Software Engineer at Doosan since June 2021, specializing as a Senior Service Desk Agent. Prior experience includes roles as a Senior Help Desk Analyst at INNOVA SOLUTIONS USA from July 2018 to October 2021 and a System Engineer at Customer Analytics, LLC from January 2017 to February 2018, both focusing on IT service desk operations. Earlier positions include Customer Service Officer at Lycatel, Consultant at Sutherland, Senior Technical Support Engineer at CSS Corp, and Retail Officer at Aircel. Sathish Kumar holds a Bachelor of Technology in Information Technology from Apollo Engineering College (2009-2012) and a Diploma in Electronics and Communication Engineering from P.T. Lee Chengalvaraya Naicker College of Engineering and Technology (2006-2009).