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Kara Kushma is a seasoned professional with a background in customer success, sales, and process improvement. Currently serving as a Process Improvement and Training Specialist at Dominion Engineering, Inc. since August 2023, Kara has previously excelled in roles such as Customer Success Manager at BLDUP, Inc., Account Manager at Apex Systems, and Field Sales and Marketing Representative at Techtronic Industries. Early career experiences include positions as a Leasing Consultant at CARROLL and a Teller at Currency Exchange International, where strong customer relations and adherence to regulations were emphasized. Kara holds a Bachelor of Business Administration from the University of Central Florida and an Associate of Arts in Business Administration from Miami Dade College.