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Mercedes T. Guerra has extensive experience in customer success, project management, content management, and debt recovery across various industries. Currently working at Doctoralia since March 2017, Mercedes excels in addressing customer issues and managing communications. Prior to Doctoralia, roles at bodas.net included managing premium client relations, content creation for wedding services, and welcoming new providers to the platform. Mercedes' earlier experience includes debt recovery management at Esco Expansión S.L. and financial services at BBVA. Education includes a Bachelor's degree in Business Administration from Universidad de Guayaquil and a degree in Administration and Management from Universitat de Barcelona.